No matter your level of experience, our “Bootcamp” web marketing training program is provided for all new Aesthetix Media “family members” to learn, grow and develop in and out of the office with the hard skills necessary to be successful in their position.
Desired Education
- Bachelor’s in English, Communications, Project Management or related major
- GPA above a 3.4
General Knowledge
- Solid understanding of the Internet
- Solid understanding of basic copywriting and copyediting
- Solid web copywriting skills
Experience
- Experience working with others and working as a team
- Customer service experience in any industry
- Experience coordinating the workflow and deadlines of others (A plus)
- Coaching and/or mentoring experience (A plus)
- Any digital marketing experience (A plus)
Qualities
- Brilliant written and verbal communication skills with stellar attention to detail
- Top-notch interpersonal skills and overall “people skills” — you find it easy to connect with others and find common ground!
- Demonstrates ability to get things done and solve problems on the fly
- Passion and creativity for communication and relationship-building
- Well organized, good at managing and juggling projects. Efficiently handles a large volume of work.
- Self-motivated and self-driven mentality with an entrepreneurial spirit — you take initiative on tasks and projects and love finding ways to make processes better and more efficient!
- Excellent ability to manage time effectively
- Welcomes accountability in all projects and processes
- Shows the ability to think critically
- Has great rapport with internal team members and works with a “can-do” attitude
- Embraces the growth mindset and philosophy of getting 1% better every day
What You’ll Do
Responsibilities
- Mentor a team of 3+ copywriters/copyeditors, including coordinating daily project workload, providing positive and constructive feedback on both hard and soft skills and contributing to team-bonding initiatives
- Assign copy projects to writers with a thoughtful eye toward matching the right writer with the right client as well as ensuring deadlines stay on track
- Establish and maintain relationships with each writer by holding periodic meetings with all team members as well as leading annual review calls
- Identify growth and strength areas for all team members, help them choose goals targeting growth areas and support them in pursuing these goals
- Act in a customer service role while interacting with account managers about copy projects and troubleshooting their questions and concerns
- Answer and field incoming questions from writers and account managers about specific copy projects
- Process copy revision requests from clients, including updating the client notes with takeaways and assigning the revision project out to a writer
- Plan and implement process improvements and special projects on an ongoing basis to help streamline workflows and support team-wide goals and initiatives
- Think critically and creatively to resolve snags as they come up with projects and be of service to writers, account managers and fellow Copy PMs
- Collaborate with fellow Copy PMs on projects as needed, taking accountability for tasks
- Set and meet weekly, monthly and quarterly goals
Percentage Breakdown
- 45% ensuring project completion, fielding project-specific questions from writers and account managers
- 20% mentoring, coaching and building relationships with writers
- 20% completing process improvements and special projects
- 5% participating in department-wide and team-wide huddles and Lunch and Learns
- 5% grading writer/editor trial projects
- 5% setting weekly, monthly and quarterly goals