FAQ

Got Questions? We’ve Got Answers.

We know choosing the right digital marketing partner is a big decision—so if you’re unsure about anything, you’re in the right place. Explore our FAQs below to get the clarity you need. And if you don’t find your answer? We’re just a message away. Let’s clear things up and get growing!

What is Aesthetix Media?

Aesthetix Media is a marketing agency focused exclusively on helping medspas grow their business through digital marketing, automation, lead generation, and branding.

Who do you work with?

We work with medspas of all sizes—from startups to multi-location clinics—primarily across Canada and the U.S.

What services do you offer?

We offer full-stack marketing solutions: paid ads, websites, funnels, CRM automation, branding, SEO, social media management, and strategic audits.

Why should I choose a medspa-focused agency?

Our niche expertise means faster implementation, industry-specific strategy, and better ROI—we understand the aesthetics space like no generalist agency can.

Do you work with new or unbranded medspas?

Yes! We help medspas from day one, building their brand, assets, and digital infrastructure for growth.

Do you offer free consultations?

Yes, every client starts with a complimentary strategy session to assess needs and uncover opportunities.

What platforms do you work with?

We build websites and funnels using Aesthetix Hub and WordPress, run ads on Meta (Facebook/Instagram) and Google, and integrate with booking tools like Zenoti or any other CRM.

How fast can I launch with Aesthetix Media?

Depending on the plan and services chosen, most clients are fully launched within 7–30 days.

Do I retain ownership of assets?

Yes, everything we create for you—website, branding, ad creatives—belongs to you once paid in full.

How do I get started?

Just book a call through our website, and we’ll guide you through next steps based on your medspa size and goals.

What’s included in your strategy audit?

We analyze your current branding, website, traffic sources, ad performance, local SEO presence, and competitor positioning.

Is the audit free?

Yes, the initial discovery audit is free for qualified medspas.

What is a strategy roadmap?

It’s a personalized, actionable plan outlining what services and tactics will generate the best ROI for your medspa.

How is your strategy tailored to medspas?

We use real industry benchmarks, analyze service demand in your area, and build strategies proven to convert for aesthetic clinics.

Do you provide competitor research?

Yes, we audit your top 3–5 competitors and reveal how you can outperform them with content, offers, and ads.

How long does the audit process take?

You’ll receive your full audit and roadmap within 3–5 business days after completing the intake form.

Will I get recommendations even if I don’t sign up?

Absolutely. We believe in delivering upfront value so you can make an informed decision.

Can you audit my ad account or website?

Yes. We conduct deep-dive audits into your Meta/Google ad accounts and UX/UI structure of your website.

Will the strategy be flexible if my medspa evolves?

Yes, we revise the plan as your business grows or service focus shifts.

Can you help me implement the audit insights?

Yes! That’s what our monthly packages are for—executing the exact strategy we recommend.

Do you manage social media?

Yes, we provide content creation, scheduling, and engagement management on Instagram, Facebook, and TikTok.

Can you grow my local following?

Yes, we combine organic strategies with geo-targeted ads to grow real, local followers likely to convert.

Do you create branding from scratch?

Absolutely—we handle logo design, typography, color palette, voice, and brand messaging.

What’s included in a brand presence package?

Visual identity design, IG story highlight covers, brand guidelines, and branded templates for posts and stories.

Will you write content for my brand?

Yes, we offer copywriting for web, ads, emails, and social—aligned with your brand voice and service tone.

How do you make my medspa stand out?

We position you uniquely in your market, highlight your signature services, and use psychological triggers in your messaging.

Do you provide monthly content calendars?

Yes. Clients on select plans receive done-for-you monthly content plans.

Can I approve content before it’s posted?

Of course. All posts go through an approval flow in your client portal.

Do you do reputation management?

Yes, we help you collect more 5-star reviews and monitor/respond to online feedback.

Do you offer PR or influencer campaigns?

We partner with influencers in the medspa space and offer PR visibility as part of select plans.

Do you build websites for medspas?

Yes, we design stunning, conversion-optimized websites that reflect your brand and drive bookings.

What’s the difference between a landing page and a full website?

Landing pages are single-focus, ad-linked pages. Websites include multiple service pages, blogs, booking systems, etc.

How long does it take to build a website?

Most websites take 2–4 weeks depending on complexity. Funnels can be ready in 5–10 days.

Do you provide hosting or do I need to handle that?

We handle hosting for funnel-based pages. If you’re using WordPress, we’ll guide you through hosting setup.

Can you redesign my existing site?

Yes, we specialize in medspa website makeovers to improve visuals and performance.

Are your websites SEO-friendly?

Yes, we implement best practices for on-page SEO and local optimization.

What platform do you build on?

We build on WordPress, Aesthetix Hub, and Webflow—depending on your needs.

Is my website mobile-optimized?

Absolutely. Every site we build is responsive and tested across devices.

Do you offer e-commerce for skincare sales?

Yes! We can integrate e-commerce functionality for online product sales.

Will I be able to update my site after launch?

Yes, we offer training or a support add-on if you’d rather we handle future edits.

What is a funnel and why do I need one?

Funnels are step-by-step pages built for conversions—perfect for paid traffic, booking consults, and capturing leads.

How are your funnels different from regular landing pages?

They include retargeting, upsell paths, automation, and dynamic CTAs that evolve based on the user journey.

Do you generate real leads for medspas?

Yes—our ad + funnel + automation approach consistently generates 50–300 leads/month depending on spend.

Where do you run lead generation ads?

On Meta (Facebook & Instagram), Google Search, and Google Local Services.

What services can be promoted with funnels?

Anything from body contouring and injectables to skincare packages, memberships, or events.

Can you retarget people who don’t book right away?

Yes! We use retargeting ads, SMS, and email sequences to follow up automatically.

Do I need a CRM to manage leads?

We give you one: Aesthetix Hub—our GoHighLevel-powered CRM with automation built in.

What follow-up systems do you include?

Auto-confirmations, missed-call texts, booking reminders, abandoned funnel flows, and reactivation sequences.

Can I track my lead performance in real time?

Yes, your dashboard includes full visibility into leads, conversion rates, and ad ROI.

Can I pause campaigns if I get too many leads?

Yes, we can throttle or pause ads to avoid overbooking.

What’s included in the Small Medspa Plan?

This plan includes 1 lead gen funnel, social proof setup, and 1 ad campaign, perfect for newer clinics.

How much does it cost?

Starting from $1,199/month, billed monthly, with no long-term contracts.

Is this plan good for startups with zero online presence?

Yes—it’s designed to give you everything needed to launch confidently without overspending.

Do you offer flexible payment options?

Yes, we offer monthly billing, with optional 3-month prepay discounts.

Is this plan customizable?

You can upgrade elements like extra funnels or support hours as needed.

Do I get access to Aesthetix Hub CRM?

Yes, even our smallest plan includes a basic CRM account with automations.

Can I scale up later?

Absolutely—you can upgrade to higher-tier plans anytime.

What kind of lead volume can I expect?

Typical results are 25–120 leads/month based on spend and local demand.

Do I need to provide ad creatives?

No, we handle everything—from copy to visuals.

How do I sign up?

Book a call with us and we’ll assess if this is the right tier for your goals.

Who is this plan best suited for?

Medspas with some brand presence who want to expand lead flow and scale faster.

What’s included in this plan?

Two funnels, full automation setup, up to 3 ad campaigns, and weekly reporting.

How much does it cost?

Starting at $4,899/month, depending on features and ad spend.

Is there an onboarding fee?

Yes, a one-time setup fee of $2,499.

What’s the average ROI?

Clients usually see 4x–10x ROI within 60–90 days.

Do you offer done-for-you content?

Yes—this plan includes ad copywriting, creatives, and landing page builds.

Can I pause if needed?

Yes, with 30-day cancellation notice.

Is financing available?

We offer monthly payments and can split onboarding into 2 installments if needed.

Do I get strategy calls?

Yes—this plan includes biweekly check-ins with your account strategist.

Can you support multi-location clinics?

Yes, but we recommend the next-tier plan for those with more complex needs.

What does this plan include?

Multi-location support, 3+ funnels, omnichannel ads, branding, full content calendar, and influencer seeding.

Is this fully done-for-you?

Yes, our team handles everything—ads, creative, strategy, funnel updates, CRM, and ongoing optimization.

What’s the price range?

Plans start at $6,299/month, with tailored options based on locations and services.

Do you manage large ad budgets?

Yes, we manage budgets from $3k to $300k/month and beyond.

Do you offer enterprise onboarding?

Yes, we offer full strategic planning sessions, and onboarding workshops.

Can we onboard multiple clinics at once?

Yes. We support batch onboarding and centralized reporting for franchises.

Do you offer training for internal staff?

Yes, we train your front desk or sales team to manage leads from Aesthetix Hub.

Can we white-label reports?

Yes, for group practices, we provide white-labeled dashboards and reporting.

Do you support multiple brands under one roof?

Yes, we customize branding, funnels, and automation per brand/location.

Are there annual contracts?

No. Plans are month-to-month, though we offer discounts for 6–12 month commitments.

Is there an upfront investment to get started?

Yes. We charge a one-time setup fee to cover strategy, design, funnel build, CRM setup, and automation.

How much is the setup fee?

It ranges from $499 to $3,149 depending on your plan, funnel complexity, and design needs.

Is this fee refundable?

No, setup fees are non-refundable due to the custom nature of the work.

Do you offer financing or payment plans?

Yes! We offer split-pay options for onboarding fees and flexible subscription billing.

Can I start with just the setup and add services later?

Yes—you can begin with a brand strategy and funnel setup, then add monthly marketing once you’re ready.

How long does the setup process take?

Setup typically takes 7–21 business days, depending on deliverables.

What do I receive after setup?

Live website/funnel, branding elements, CRM dashboard access, and lead follow-up automation.

What’s required from me to get started?

You’ll complete a short intake form, submit any brand assets you have, and book your onboarding call.

Do you offer money-back guarantees?

No, due to the high value and customization of work. But we stand by our results.

Can I skip the setup and jump straight into ads?

We strongly advise completing setup first to ensure your systems are ready to convert leads efficiently.

Unlock the full potential of your MedSpa’s online presence. Get your free audit today!

We offer a comprehensive, free analytic review tailored specifically for MedSpas like yours. Our detailed insights are designed to uncover opportunities, refine your digital marketing strategy, and ultimately help you attract more clients, increase bookings, and grow your business with confidence.

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Aesthetix Testimonials Quote

The updates Aesthetix Media made to our website started generating leads immediately! Their expertise and professionalism are invaluable, and I’m beyond grateful to have them as part of my team. They truly know how to deliver results!

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Daniel Grant Profile
Daniel Grant
Glow Haven Medspa
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I was hesitant to invest in a new marketing agency, but Aesthetix Media has exceeded every expectation. Their dedication, insights, and creativity are unmatched!

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Sebastian Evans Profile
Sebastian Evans
Vibrant Radiance Medspa
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Before choosing Aesthetix Media, I researched over a dozen marketing agencies. After nearly a year of working with their incredible team, I can confidently say I made the best decision. They’ve consistently delivered results that elevate my medspa’s success and make me look like a genius every single month. Thank you, Aesthetix Media!

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Benjamin Reed Profile
Benjamin Reed
EverGlow Aesthetics
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Aesthetix Media was instrumental in transforming our outdated website into a vibrant, modern platform. They brought it to life with stunning visuals and engaging graphics. We’re thrilled to see our new site online and can’t wait to leverage it for more business opportunities!

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Jacob Bennett Profile
Jacob Bennett
Velvet Radiance Medspa
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Aesthetix Media is an incredible company to partner with! Their marketers are genuinely dedicated to their clients, and it’s clear that every team member is passionate about what they do. Their enthusiasm and commitment shine through in every interaction!

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William Rogers Profile
William Rogers
TrueGlow Medspa
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We’ve redesigned our website twice in recent years, and each time, Aesthetix Media has delivered exceptional design, consulting, and programming services. The compliments we get on the site’s look and feel are endless! Each project with them has raised the bar higher than we ever imagined.

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Liam Peterson Profile
Liam Peterson
Opal Glow Medspa
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Aesthetix Media delivered genuine, measurable SEO results driven by true industry experts. Their guidance on strategic next steps has been instrumental in our medspa’s continued success. I highly recommend their team!

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Thomas Blake Profile
Thomas Blake
Serene Radiance Medspa
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The professionalism and attention to detail Aesthetix Media brings to the table are second to none. Our website now attracts a steady flow of leads, and we couldn’t be happier!

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Vincent King Profile
Vincent King
Pure Harmony Aesthetics
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Aesthetix Media has been amazing to work with! They’ve built a fantastic working relationship with our team, sharing their expertise without ever overstepping or pressuring us into strategies we weren’t comfortable with. Their collaborative approach has been a perfect fit for our medspa.

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Henry Mitchell Profile
Henry Mitchell
Radiance Renew Medspa
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I’m thoroughly impressed with Aesthetix Media’s process. They worked closely with me to establish the right structure, and their ROI guarantee is no joke—I’m already seeing results just two months into our SEO campaign. Their expertise is truly a game-changer!

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Ethan Walker Profile
Ethan Walker
GlowWave Medspa
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When we were searching for a website design team, Aesthetix Media immediately stood out. I was so impressed with their expertise and approach that I convinced our GM and owner to move forward with them. Now that the project is complete, we couldn’t be happier with the results!

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Kevin Ross Profile
Kevin Ross
Glow Essence Medspa
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Aesthetix Media has been outstanding! Their deep understanding of the marketing process is unmatched, and they have a remarkable ability to break down complex strategies into simple, actionable steps. They’ve made growing my medspa feel effortless.

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Charles Foster Profile
Charles Foster
Pure Radiance Clinic
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Aesthetix Media has been an absolute game-changer for our medspa. Communication is seamless—emails are always answered promptly, often within the hour! When I needed extra clarity, their shared screen sessions were a lifesaver, resolving any issues the same day. Their support truly stands out.

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Abigail Parker Profile
Abigail Parker
Radiant Glow Medspa
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Since switching to a responsive website design with Aesthetix Media, we’ve seen a noticeable increase in phone calls about our services. It’s made a huge positive impact on our business. Thank you, Aesthetix Media, for guiding us in the right direction—it was absolutely the best choice!

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George Collins Profile
George Collins
Blissful Skin Aesthetics
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From website redesign to SEO, our experience with Aesthetix Media has been nothing short of amazing. Their up-to-date industry insights, combined with a clear timeline of goals and milestones, have made the process seamless and effective. We’re thrilled with the results and look forward to continued success together!

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Nathan Price Profile
Nathan Price
Radiant Belle Medspa
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I’ve partnered with several marketing firms before, but Aesthetix Media continues to exceed my expectations. Their team is incredibly accommodating, always proactive behind the scenes, and ready to assist with anything I need. They make growing my medspa’s online presence effortless.

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Alexander Carter Profile
Alexander Carter
Luxe Rejuvenation Spa
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Quite frankly, I’m blown away by Aesthetix Media’s enthusiastic approach, lightning-fast responses to all my questions, and their eagerness to help. Their results speak for themselves, and their team runs like a well-oiled machine. They’re patient in explaining everything (even to those of us who aren’t SEO-savvy) and are genuinely a pleasure to work with. Truly top-notch!

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Elijah Morgan Profile
Elijah Morgan
Luxe Skin Revival
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Aesthetix Media has been a breath of fresh air for our business. We brought them in to elevate our SEO and PPC, and not only have they delivered outstanding results, but we’ve also learned more from their team in a few months than we did in three years with our previous agency. It truly feels like a vested partnership with a shared vision for success!

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Aaron Mitchell Profile
Aaron Mitchell
Radiance Bloom Medspa
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I had no idea where to start with online marketing for my medspa, but Aesthetix Media came to the rescue! They not only helped me understand exactly what needed to be done but also delivered a full-service solution to implement everything seamlessly. Their expertise gave me total peace of mind.

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Amelia Davis Profile
Amelia Davis
Serene Skin Studio
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Aesthetix Media is an outstanding company with a highly knowledgeable and experienced team! Their expertise has been invaluable, and I wouldn’t hesitate to recommend their services to any of my business contacts.

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Samuel Carter Profile
Samuel Carter
Radiance Medspa
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Aesthetix Media handled a complex website development project for my medspa with professionalism and efficiency. They delivered on time, exceeded my expectations with the quality of their work, and made the entire process stress-free. I highly recommend them to anyone looking to elevate their business!

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Frederick Hayes Profile
Frederick Hayes
Vital Glow Medspa
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Aesthetix Media is an exceptional company to partner with. They deliver the detailed reporting I need, the results I want, and their proactive approach to problem-solving is unmatched—they always have a plan ready before I even ask. I can’t recommend them highly enough!

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Lucas Adams Profile
Lucas Adams
Velvet Glow Medspa
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The updates Aesthetix Media made to our website began generating leads from day one! Their expertise and professionalism are unmatched, and I’m incredibly grateful to have their talented team driving our success.

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Nicholas Gray Profile
Nicholas Gray
Lumina Luxe Medspa
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Aesthetix Media has given our website and SEO the strategic direction we could never have achieved on our own. Their expertise has been a game-changer, and our partnership has been nothing short of amazing. We’re excited to keep growing together!

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Isaac Turner Profile
Isaac Turner
Lumina Glow Medspa
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Aesthetix Media has made a measurable difference in our digital marketing efforts. Thanks to their expertise and the exceptional leadership of our account manager, we’ve achieved consistent, impressive results. I highly recommend their team to any medspa looking to grow!

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Oliver Scott Profile
Oliver Scott
Eternal Radiance Medspa