Privacy Policy

Aesthetix Media LLC (“Aesthetix Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aesthetixmedia.com (the “Site”) or engage with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use our Site.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you interact with our Site or services, including:

• Contact Information: Name, email address, phone number, and business name when you fill out a contact form, book a call, or request an audit
• Business Information: Practice name, location, website URL, current marketing details, and other information you share during consultations or onboarding
• Communication Data: Messages, emails, and other correspondence you send to us
• Payment Information: Billing details processed through our third-party payment processors (we do not store credit card numbers directly)
• Resume and Application Data: Information submitted through our careers page, including name, email, resume, and cover letter content

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, screen resolution, and language preferences
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and exit pages
• IP Address: Your Internet Protocol address, which may indicate your general geographic location
• Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies (see Section 6 below)

Information From Third Parties

We may receive information about you from third-party sources, including:

• Analytics Providers: Google Analytics (GA4) provides aggregated and individual usage data
• Advertising Platforms: Google Ads and Meta Ads may provide conversion and audience data
• Public Sources: Publicly available business information used for outreach purposes

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver our marketing services, communicate with you about projects, and manage our client relationships
• Responding to Inquiries: To respond to your questions, requests for proposals, audit requests, and consultation bookings
• Improving Our Site: To analyze how visitors use our Site so we can improve content, functionality, and user experience
• Marketing Communications: To send you information about our services, industry insights, and updates — only with your consent or where permitted by law
• Analytics and Reporting: To measure the effectiveness of our marketing efforts and website performance
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our internal operations, including billing, record-keeping, and quality assurance

We will not sell your personal information to third parties. Ever.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business. These providers only access your information as needed to perform their services and are contractually obligated to protect it. These include:

• Website hosting (Webflow)
• CRM and marketing automation (GoHighLevel)
• Analytics (Google Analytics, Google Search Console)
• Advertising platforms (Google Ads, Meta Ads)
• Payment processing (Stripe or applicable processor)
• Email and communication tools
• Workflow automation (n8n)

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Aesthetix Media is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Client data: Retained for the duration of our business relationship and for up to 3 years after the relationship ends, for legal and accounting purposes
• Prospect and lead data: Retained for up to 2 years from last interaction, unless you request deletion sooner
• Website analytics data: Retained according to Google Analytics default retention settings (currently 14 months)
• Email communications: Retained as long as necessary for business and legal purposes

You may request deletion of your personal data at any time by contacting us at support@aesthetixmedia.com.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze Site usage.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may limit your ability to use some features of our Site.

For more details, see our Cookie Policy.

Third-Party Services and Links

Our Site may contain links to third-party websites, services, or tools that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we integrate with include but are not limited to:

• Google Analytics
• Google Ads
• Meta (Facebook/Instagram) Ads
• Webflow
• GoHighLevel
• Calendly or embedded scheduling tools

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

For All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly

For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

For Residents of Other US States

If you reside in Colorado, Connecticut, Virginia, Utah, or other states with applicable privacy laws, you may have similar rights. Contact us to exercise any rights available under your state's law.

To exercise any of these rights, contact us at support@aesthetixmedia.com. We will respond to your request within 30 days (or within the time period required by applicable law).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encrypted data transmission (SSL/TLS)
• Access controls and authentication
• Regular security assessments
• Secure third-party service providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately at support@aesthetixmedia.com, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Aesthetix Media LLC
State of New Mexico, USA
Email: support@aesthetixmedia.com
Website: https://aesthetixmedia.com