Aesthetix Hub: The All-in-One CRM Built for Med Spas
Stop duct-taping six tools together to run your practice. Aesthetix Hub combines patient management, automated follow-ups, review generation, booking, marketing, and reporting into one AI-powered platform — built exclusively for medical aesthetics.
Your Practice Is Running on Duct Tape and Workarounds
Most med spas are paying for 6+ disconnected tools that don't talk to each other. The result? Missed follow-ups, lost leads, and zero visibility into what's actually driving revenue.
Tool Overload
You've got a booking system, CRM, email platform, review tool, texting service, and a spreadsheet holding it all together. Every month, you're paying $500–$1,000+ in software fees — and nothing integrates. Patient data lives in five different places, and leads fall through the cracks daily.
Manual Follow-Up (or No Follow-Up)
A patient gets a consultation and says "I'll think about it." What happens next? In most practices — nothing. No automated follow-up. No rebooking reminder. No nurture sequence. That patient ends up at the clinic down the street who actually followed up.
Blind Spots Everywhere
You can't answer the most basic questions: Which marketing channel is driving the most booked appointments? What's your cost per acquired patient? Which treatments have the highest rebooking rate? Without that data, every marketing dollar is a guess.
One Platform. Everything Your Med Spa Needs to Grow
Aesthetix Hub isn't another generic CRM with a med spa label slapped on it. Every feature, every workflow, every automation was designed around the way med spas actually work.
Patient CRM
- 360° patient profiles
- Treatment history tracking
- Lifetime value scoring
- Consent records on file
Appointment Booking
- Self-service online booking
- Calendar sync
- Automated confirmations
- 40% fewer no-shows
Automated Follow-Ups
- Post-consult nurture sequences
- Rebooking reminders
- Membership renewal nudges
- SMS, email & voicemail
Review Generation
- Auto review requests
- Google, Yelp, RealSelf
- Sentiment-based routing
- Review velocity tracking
Marketing Campaigns
- Email + SMS blasts
- Drip campaigns
- Patient segmentation
- Revenue attribution
Pipeline Management
- Visual lead-to-patient stages
- Drop-off tracking
- Revenue forecasting
- Opportunity scoring
Reporting Dashboard
- Revenue by channel
- Booking metrics
- Campaign performance
- Real-time dashboards
HIPAA-Conscious Data
- Encrypted communications
- Access controls per role
- Secure infrastructure
- Audit trail logging
Built for Med Spas. Not Adapted From Something Else
Four core capabilities that turn your front desk from a chaos center into a growth engine.
Smart Patient CRM
Know Every Patient Like They're Your Only Patient
Every patient gets a 360-degree profile that goes beyond name and email. Treatment history, product preferences, skin type notes, consultation outcomes, no-show history, lifetime value, referral source — all visible in one click.
Unlike generic CRMs that treat a Botox patient the same as an HVAC lead, Aesthetix Hub's medical spa CRM understands treatment cycles and the multi-visit journeys that define medical aesthetics.
Automated Follow-Up Engine
Never Lose Another Patient to Silence
The number one reason med spas lose revenue isn't bad marketing — it's bad follow-up. A patient gets a consultation, says "let me think about it," and never hears from you again.
Aesthetix Hub's automation engine eliminates that gap. Pre-built workflows handle post-consultation follow-ups, post-treatment messages, and rebooking reminders — all personalized, all automatic.
Review & Reputation Management
Turn Happy Patients Into Five-Star Reviews — On Autopilot
90% of patients check online reviews before booking a med spa appointment. But most practices only get reviews from patients who are either thrilled or furious — missing the massive middle.
Aesthetix Hub automates the ask. Built-in sentiment filtering routes happy patients to public review sites and dissatisfied patients to a private feedback form — so you can address concerns before they become one-star reviews.
Marketing & Campaign Hub
Send the Right Offer to the Right Patient at the Right Time
Generic email blasts don't work in medical aesthetics. A 20-year-old interested in laser hair removal doesn't need a menopause wellness offer. A Botox loyalist doesn't need an intro pricing email.
Aesthetix Hub lets you segment your patient list by treatment history, demographics, engagement, and custom tags — then send hyper-targeted campaigns via email, SMS, or both from one platform.
Built for Every Type of Med Spa
From solo practitioners to multi-location enterprise practices — Aesthetix Hub adapts to how you operate.
- See best plan
Solo Practitioner
Nurse practitioners, PAs, and physicians running a single-location practice with 1–5 staff. Replace 6+ tools with one platform. Automate the follow-ups you don't have time to do manually.
- See best plan
Multi-Location Practice
Growing practices with 2–10 locations and centralized marketing. Centralized CRM with location-level segmentation. Roll-up reporting across all locations.
- See best plan
Marketing Manager
In-house marketing directors managing growth for a practice or group. Campaign tracking with revenue attribution. Pipeline analytics that show exactly where leads drop off.
Simple, Transparent Pricing for Every Practice Size
No hidden fees. No per-user upcharges that punish you for growing. Plans start at $297/month and include everything you need to manage patients, automate follow-ups, generate reviews, and run marketing campaigns from one platform.
- 14-day free trial
- No credit card required
- Setup in 24 hours
Aesthetix Hub — Your Questions Answered
What exactly is Aesthetix Hub?
Aesthetix Hub is an AI-powered CRM and operating system built exclusively for med spas and medical aesthetics practices. It combines patient management, appointment booking, automated follow-ups, review generation, marketing campaigns, pipeline tracking, and reporting into one platform — replacing the 6+ disconnected tools most practices are currently using.
Is Aesthetix Hub HIPAA compliant?
Aesthetix Hub is built with HIPAA-conscious data handling practices, including access controls, secure data infrastructure, and encrypted communications. While no software can guarantee full HIPAA compliance on its own, Aesthetix Hub is designed to support your compliance efforts. We recommend consulting with your compliance officer for practice-specific requirements.
How is this different from GoHighLevel or other CRMs?
Most CRMs are blank canvases — you have to build everything yourself. Aesthetix Hub comes pre-configured for med spas: treatment-specific follow-up workflows, aesthetics-focused pipeline stages, review generation sequences, and reporting dashboards designed around the metrics med spas actually care about.
How long does it take to set up?
Most practices are up and running on the same day. Aesthetix Hub comes pre-loaded with med spa workflows, templates, and pipelines. If you're migrating from another CRM, our team handles the data migration for you — typically completed within 48 hours.
Can I use Aesthetix Hub without being an Aesthetix Media marketing client?
Absolutely. Aesthetix Hub is a standalone product available to any med spa or medical aesthetics practice. You don't need to use our marketing services to use the platform. Practices that use both get the added benefit of fully integrated campaign tracking and revenue attribution.
What integrations does Aesthetix Hub support?
Aesthetix Hub integrates with Google Calendar, Stripe, Square, Google Ads, Meta Ads, Zapier, QuickBooks, and more. We also offer webhooks and an open API for custom integrations.
Is there a free trial?
Yes. We offer a 14-day free trial on all plans — no credit card required. You'll get full access to the platform, including pre-built workflows and templates, so you can see exactly how it works for your practice before committing.
Do you offer onboarding support?
Every plan includes onboarding support. Essentials plans get self-guided onboarding with video walkthroughs and live chat. Professional and Enterprise plans include dedicated onboarding calls, data migration assistance, and custom workflow setup with our team.
Your Med Spa Deserves Software That Was Built for It
Join the practices replacing spreadsheets, disconnected tools, and manual follow-ups with one AI-powered platform designed for medical aesthetics. Start your free trial or book a live demo with our team.