Med spa SMS marketing is the most underused patient communication channel in the industry. Here is a stat that should change how you think about it: text messages have a 98% open rate. Not 98% over a week — 98% within three minutes of delivery.
Compare that to email marketing (20-25% open rate), social media (3-5% organic reach), or direct mail (maybe they glance at it before recycling). No other communication channel comes close to SMS for guaranteed attention.
And yet, most med spas either do not use text messaging at all or use it exclusively for appointment reminders — the single most boring and transactional application of the most powerful communication tool available.
Med spa SMS marketing is not about blasting promotions to your patient list. It is about building a communication system that confirms appointments, reduces no-shows, rebooks patients at the optimal time, fills last-minute cancellations, announces limited offers, nurtures relationships, and generates Google reviews — all through a channel your patients actually check within minutes.
This guide covers everything: TCPA compliance, strategy, automation workflows, dozens of ready-to-use med spa text message templates, platform selection, performance metrics, and the common mistakes that get practices in trouble or leave revenue on the table.
Why SMS Marketing Is Built for Med Spas
Before templates and strategy, let us understand why text messaging is uniquely effective for aesthetic practices compared to other industries.
The Med Spa SMS Advantage
| Factor | Why SMS Excels for Med Spas | Comparison to Alternatives |
|---|---|---|
| Immediacy | Fill a cancellation tomorrow — SMS reaches everyone in seconds | Email: 24-48 hours for meaningful opens |
| Personal channel | Lands alongside messages from friends and family | Email: buried in promotional tabs |
| Action-oriented | Short format, clear CTA, frictionless response | Social: passive scrolling, low action intent |
| Patient preference | 75-80% of patients prefer text for appointment communication | Phone calls: 67% go unanswered |
| Low cost, high ROI | $50-200/month covers most practice needs | Paid ads: $3,000+/month for similar lead volume |
| Two-way communication | Patients can reply, ask questions, confirm appointments | Direct mail: one-way only |
| Automation-ready | Set once, runs forever — rebooking reminders on autopilot | Manual calls: requires daily staff time |
SMS Performance Benchmarks for Med Spas
| Metric | SMS | Social Media | Phone Calls | |
|---|---|---|---|---|
| Open rate | 98% | 20-25% | 3-5% reach | 33% answer rate |
| Response rate | 45% | 6-8% | 1-3% | 33% (if answered) |
| Click-through rate (links) | 15-25% | 2-4% | 0.5-1.5% | N/A |
| Time to open | 3 minutes | 6-12 hours | Varies | Immediate (if answered) |
| Cost per contact | $0.01-$0.05 | $0.001-$0.01 | $0.00 (organic) | $0.15-$0.50 |
| Opt-out rate per message | 0.5-2% | 0.1-0.3% | N/A | N/A |
| Revenue per campaign (promotional) | $1,000-$10,000 | $500-$3,000 | $100-$500 | Varies |
TCPA Compliance: The Non-Negotiable Foundation
Before you send a single marketing text message, understand the legal requirements. The Telephone Consumer Protection Act (TCPA) governs commercial text messaging, and the penalties for violations are severe — $500 to $1,500 per unsolicited message.
Consent Requirements by Message Type
| Message Type | Consent Required | Examples | Penalty for Violation |
|---|---|---|---|
| Transactional (appointment-related) | Implied consent (phone number + general communication consent) | Confirmations, reminders, post-treatment care | Lower risk but still actionable |
| Marketing (promotional) | Express written consent — separate, specific, documented | Promotions, offers, new treatments, events | $500-$1,500 per message |
| Informational (practice updates) | Express consent | Schedule changes, new provider, policy updates | $500-$1,500 per message |
How to Collect Express Written Consent
Step 1: Update your intake form
Add a clear, specific, separate checkbox:
"I consent to receive appointment reminders, treatment updates, and promotional messages from [Practice Name] via text message. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time."
Critical requirements:
- This checkbox must be separate from other consent checkboxes (HIPAA, treatment consent)
- It cannot be pre-checked — patient must actively check it
- Keep a record of when and how consent was obtained
Step 2: Add website opt-in
On your online booking form, landing pages, and contact forms, include an SMS consent checkbox with identical language.
Step 3: Create a keyword opt-in
Allow patients to text a keyword to your number: "Text GLOW to [your number] to receive exclusive offers and appointment availability."
Step 4: Document everything
Your CRM should record: patient name, phone number, date of consent, method of consent (intake form, website, keyword), and opt-in status. If a patient ever disputes receiving a message, you need this documentation.
Required Message Elements
Every marketing text must include:
- Your practice name (patients must know who is texting them)
- Opt-out instructions ("Reply STOP to unsubscribe" or equivalent)
Timing and Frequency Rules
| Rule | Requirement | Consequence of Violation |
|---|---|---|
| Time restrictions | Do not send before 8 AM or after 9 PM in patient's local time zone | TCPA violation |
| Marketing frequency | Maximum 4-6 marketing messages per month | High opt-out rates, complaints |
| Opt-out compliance | When patient texts STOP, stop immediately — not within 24 hours | TCPA violation ($1,500/message) |
| Appointment reminders | Excluded from frequency count — patients expect these | N/A |
TCPA Compliance Checklist
- [ ] All patients have documented express written consent for marketing SMS
- [ ] Intake forms updated with separate SMS consent checkbox
- [ ] Website forms include SMS opt-in
- [ ] CRM records consent date, method, and status
- [ ] Every marketing message includes practice name
- [ ] Every marketing message includes opt-out instructions
- [ ] STOP responses processed automatically and immediately
- [ ] No messages sent before 8 AM or after 9 PM local time
- [ ] Marketing frequency capped at 4-6 per month
- [ ] Separate tracking of transactional vs. marketing messages
SMS Strategy: The Five Message Categories
Organize your SMS program into five categories, each serving a different business objective.
Category 1: Transactional (Operations)
Purpose: Reduce no-shows, improve patient experience, build operational efficiency.
Messages: Appointment confirmations, reminders (24-hour and 2-hour), post-treatment care instructions, follow-up check-ins.
ROI impact: 25-40% reduction in no-shows = 10-15% recovered revenue.
Category 2: Rebooking (Revenue Recovery)
Purpose: Keep patients on their treatment schedule and reactivate lapsed patients.
Messages: Treatment-due reminders, lapsed patient outreach, series completion prompts, annual visit reminders.
ROI impact: 15-25% increase in rebooking rate = significant recurring revenue.
Category 3: Promotional (Revenue Generation)
Purpose: Drive bookings for specials, new treatments, events, and time-limited offers.
Messages: Monthly specials, flash sales, new treatment announcements, last-minute availability, event invitations.
ROI impact: $1,000-$10,000+ per promotional campaign.
Category 4: Relationship (Brand Building)
Purpose: Strengthen patient loyalty and emotional connection to your practice.
Messages: Birthday messages, membership anniversary, milestone celebrations, holiday greetings.
ROI impact: Higher lifetime value, stronger referral behavior, reduced churn.
Category 5: Administrative (Trust Building)
Purpose: Maintain transparency and trust through proactive communication.
Messages: Schedule changes, new provider introductions, policy updates, referral program information.
ROI impact: Reduced no-shows during changes, smoother operations, patient retention.
Text Message Templates: Ready to Deploy
Appointment Confirmations
New patient booking:
`` Hi [Name]! Your appointment at [Practice Name] is confirmed for [Day], [Date] at [Time]. Please arrive 15 min early for paperwork. Reply C to confirm or call [Phone] to reschedule. We look forward to meeting you! ``
Returning patient:
`` Hi [Name]! You're booked at [Practice Name] on [Day], [Date] at [Time] with [Provider]. Reply C to confirm. See you soon! ``
Appointment Reminders
24-hour reminder:
`` Reminder: Your appointment at [Practice Name] is tomorrow, [Date] at [Time]. Please arrive with a clean face, no makeup. Reply C to confirm or R to reschedule. Questions? Call [Phone]. ``
2-hour reminder:
`` Hi [Name] — your [Treatment] appointment is in 2 hours at [Time]. See you soon! - [Practice Name] ``
No-show follow-up (sent within 1 hour of missed appointment):
`` Hi [Name], we missed you at your appointment today. We hope everything is okay! We'd love to reschedule — reply to this message or call [Phone]. - [Practice Name] ``
Rebooking Messages
Botox rebooking (10-11 weeks post-treatment):
`` Hi [Name]! It's been about 3 months since your last Botox at [Practice Name]. Ready for a refresh? Book here: [Link]. We have openings this week! Reply STOP to opt out. ``
Filler rebooking (10-11 months post):
`` Hi [Name], it's almost been a year since your filler with us. Time for a touch-up? Book online: [Link] or reply and we'll find a time. - [Practice Name]. Reply STOP to opt out. ``
Lapsed patient outreach (90+ days, no upcoming appointment):
`` Hi [Name]! We haven't seen you at [Practice Name] in a while and we miss you. Book any treatment this month and enjoy [offer — e.g., $50 off, complimentary add-on]. Schedule here: [Link]. Reply STOP to opt out. ``
Series completion (multi-session treatments):
`` Hi [Name], you have [X] sessions left in your [Treatment] series. Let's get your next session scheduled to keep results on track! Book: [Link]. Reply STOP to opt out. ``
Promotional Messages
Monthly special:
`` [Practice Name] [Month] Special: [Treatment] — [Offer]. Available [dates]. Limited spots. Book now: [Link]. Reply STOP to opt out. ``
Flash sale (24-48 hours):
`` FLASH: [Treatment] at [Practice Name] — [offer] for the next 48 hours only. First come, first served. Book: [Link]. Reply STOP to opt out. ``
New treatment announcement:
`` Exciting news from [Practice Name]! We now offer [Treatment] — [1-sentence benefit]. Introductory pricing through [date]. Learn more: [Link]. Reply STOP to opt out. ``
Last-minute availability:
`` Openings tomorrow at [Practice Name]! [time slot] and [time slot] available. Perfect for [Treatment]. Book: [Link] or reply YES and we'll call you. Reply STOP to opt out. ``
Event invitation:
`` You're invited! [Practice Name] is hosting [Event] on [Date] at [Time]. [1-sentence description]. RSVP: [Link]. Space is limited! Reply STOP to opt out. ``
Relationship Messages
Birthday:
`` Happy birthday, [Name]! The [Practice Name] team wishes you an amazing day. Here's a gift: [offer]. Valid through [date]. Book: [Link]. Reply STOP to opt out. ``
Post-treatment check-in (24-48 hours):
`` Hi [Name], checking in after your [Treatment] yesterday at [Practice Name]. How are you feeling? Any questions or concerns? Reply to this text or call [Phone]. We're here for you! ``
Results follow-up (2 weeks) + review request:
`` Hi [Name]! It's been 2 weeks since your [Treatment]. Your results should be fully settled. We'd love to hear how you're feeling! If you're happy, would you leave us a quick review? [Google Review Link]. Thank you! ``
Referral program:
`` Love your results at [Practice Name]? Refer a friend and you both get [offer]. Have them mention your name when booking. Details: [Link]. Reply STOP to opt out. ``
Administrative Messages
Schedule change:
`` [Practice Name] update: We'll be closed [Date] for [reason]. If you have an appointment, we've moved you to [new date/time]. Questions? Call [Phone] or reply here. ``
Waitlist notification:
`` Great news, [Name]! A spot opened for [Treatment] on [Date] at [Time]. You're on our waitlist — want it? Reply YES to claim or NO to pass. - [Practice Name] ``
Automation Workflows: Set Once, Revenue Forever
The real power of SMS marketing is automation. Build these workflows once and they generate revenue indefinitely without daily effort.
Workflow 1: New Patient Welcome Sequence
Trigger: Patient completes first visit.
| Step | Timing | Message | Purpose |
|---|---|---|---|
| 1 | Immediately after visit | Thank you + aftercare tips | Gratitude + care |
| 2 | 24 hours post | Check-in on how they're feeling | Concern + trust |
| 3 | 7-14 days post (treatment-specific) | Results check-in + review request | Feedback + review generation |
| 4 | 21 days post | Related treatment education | Cross-sell seed |
This integrates with your welcome email sequence — SMS handles the immediate, personal touchpoints while email delivers longer educational content.
Workflow 2: Appointment No-Show Recovery
Trigger: Patient marked as no-show.
| Step | Timing | Message | Expected Recovery Rate |
|---|---|---|---|
| 1 | 1 hour after missed appointment | "We missed you — want to reschedule?" | 20-30% respond |
| 2 | 3 days later (if no response) | "We have your [Treatment] on hold" | 10-15% respond |
| 3 | 7 days later (if no response) | "Last chance — priority rebooking slot" | 5-10% respond |
Total expected recovery: 35-55% of no-shows rescheduled. At $500 average treatment value and 10 no-shows per month, this workflow recovers $1,750-$2,750 monthly.
Workflow 3: Treatment Rebooking Cycle
Trigger: Treatment date + maintenance interval.
This is your highest-ROI automation. Configure for each treatment type:
| Treatment | First Reminder | Second Reminder | Third Reminder |
|---|---|---|---|
| Botox/Dysport | 10 weeks post | 11 weeks | 13 weeks |
| Dermal Fillers | 10 months post | 11 months | 12 months |
| Facial/HydraFacial | 3 weeks post | 4 weeks | 5 weeks |
| Laser Hair Removal | 4 weeks post | 5 weeks | 6 weeks |
| Microneedling | 3 weeks post | 4 weeks | 5 weeks |
| Chemical Peels | 3 weeks post | 4 weeks | 5 weeks |
| Body Contouring | 6 weeks post | 8 weeks | 12 weeks |
| Weight Loss (monthly) | 3 weeks post | 3.5 weeks | 4 weeks |
Revenue impact calculation:
| Scenario | Without Rebooking SMS | With Rebooking SMS | Difference |
|---|---|---|---|
| Botox patients due for rebooking | 100/month | 100/month | — |
| Rebooking rate | 40% | 60% | +50% |
| Patients rebooked | 40 | 60 | +20 |
| Average Botox treatment value | $450 | $450 | — |
| Monthly rebooking revenue | $18,000 | $27,000 | +$9,000 |
| Annual impact | $216,000 | $324,000 | +$108,000 |
Three automated text messages per patient, per rebooking cycle, generating $108,000 in additional annual revenue. That is the power of SMS automation.
Workflow 4: Last-Minute Cancellation Fill
Trigger: Appointment cancelled with less than 24 hours notice.
Step 1: System identifies patients who match the cancelled treatment type (previous patients, waitlist, interested leads).
Step 2: Send to qualified list:
`` [Practice Name] — Opening just appeared! [Treatment] slot available tomorrow at [Time]. First to reply YES gets it. Reply STOP to opt out. ``
Step 3: First responder gets confirmed. Others receive:
`` Thanks for your interest! That slot was claimed quickly. We'll keep you on our priority list for next time. - [Practice Name] ``
Expected fill rate: 40-60% of last-minute cancellations filled. At 8 cancellations per month and $500 average value, this recovers $1,600-$2,400 monthly.
Workflow 5: Lapsed Patient Reactivation
Trigger: Patient has not visited in 90+ days and has no upcoming appointment.
| Step | Timing | Message Approach | Offer |
|---|---|---|---|
| 1 | 90 days since last visit | "We miss you" + gentle offer | $25-50 off or complimentary add-on |
| 2 | 120 days (if no response) | Social proof + treatment suggestion | "Hundreds of patients love our new [treatment]" |
| 3 | 150 days (if no response) | Direct + last attempt | Stronger offer or "Is there something we can do better?" |
This workflow aligns with your broader patient reactivation strategy. Combine with email reactivation campaigns for maximum impact.
Measuring SMS Marketing Performance
Monthly SMS Dashboard
| Metric | Target | What It Tells You | Action if Off Target |
|---|---|---|---|
| Delivery rate | 95%+ | Database quality (valid phone numbers) | Clean database, remove invalid numbers |
| Opt-out rate per campaign | Under 2% | Message relevance and frequency | Reduce frequency, improve personalization |
| Response rate (transactional) | 50-70% | Appointment confirmation effectiveness | Simplify response mechanism |
| Response rate (promotional) | 15-25% | Offer relevance and urgency | Test different offers and timing |
| Click-through rate (links) | 15-25% | Landing page/booking link effectiveness | Shorten URLs, improve landing pages |
| Revenue attributed | Track per campaign | Direct ROI of SMS programs | Use unique booking codes per campaign |
| No-show reduction | 25-40% improvement | Reminder effectiveness | Adjust timing and frequency of reminders |
| Rebooking rate by treatment | Track per workflow | Automation effectiveness | Refine timing and messaging per treatment |
| Cost per SMS | $0.01-$0.05 | Platform efficiency | Compare platform pricing |
Revenue Attribution Setup
To track SMS revenue accurately:
- Use unique booking links per campaign (UTM-tagged URLs)
- Create campaign-specific promo codes in your booking system
- Tag patients in your CRM when they book via SMS
- Track "SMS" as a source in your marketing attribution model
- Calculate: Campaign revenue / Campaign cost = SMS ROAS
A/B Testing Framework for SMS
| Element to Test | Variable A | Variable B | Metric to Measure |
|---|---|---|---|
| Message length | Short (under 100 characters) | Detailed (150-200 characters) | Response rate |
| CTA type | "Reply YES" | "Book here: [Link]" | Conversion rate |
| Timing | Morning (9-10 AM) | Afternoon (1-3 PM) | Open rate + response |
| Personalization | First name only | First name + treatment name | Response rate |
| Urgency | "This week" | "Today only" | Booking speed |
| Offer type | Dollar off ($50 off) | Percentage off (20% off) | Redemption rate |
Test one variable at a time. Split your patient list 50/50. Run for minimum 2 campaigns before declaring a winner.
SMS Platform Selection
If You Already Use a CRM with SMS
GoHighLevel: SMS is built in. Configure workflows directly. No additional platform needed. This is our recommended setup for most med spas.
Salesforce Health Cloud: SMS available via Twilio integration. More complex setup but powerful for multi-location practices.
Practice management systems (Jane, Vagaro, Mangomint): Most have basic SMS reminders built in but limited marketing capabilities. Supplement with a dedicated SMS platform.
If You Need a Dedicated SMS Platform
| Platform | Best For | Monthly Cost | Key Features |
|---|---|---|---|
| GoHighLevel | All-in-one CRM + SMS | $97-$297/mo | Full CRM, automation, website, forms |
| Twilio + automation | Maximum flexibility, technical teams | $0.0079/message + automation tool | API-level control, any integration |
| Podium | Healthcare-focused communication | $289-$449/mo | SMS, reviews, webchat, payments |
| Weave | Practice communication suite | $299-$499/mo | SMS, phone, reviews, fax, payments |
| Klara | HIPAA-compliant messaging | Custom pricing | HIPAA compliance, patient portal |
| EZTexting | Simple SMS campaigns | $20-$100/mo | Basic but easy, good for getting started |
Key Features Checklist
- [ ] Two-way messaging (patients can reply and you can respond)
- [ ] Automation and workflow builder (trigger-based sending)
- [ ] Segmentation by treatment type, visit date, tags
- [ ] Link tracking and click analytics
- [ ] TCPA compliance tools (consent management, automatic STOP handling)
- [ ] Integration with your EMR/PMS/booking system
- [ ] Contact import from existing patient database
- [ ] Delivery reporting and analytics dashboard
- [ ] A/B testing capabilities
- [ ] Multi-user access (front desk, providers, marketing)
Common SMS Marketing Mistakes
Mistake 1: Sending Too Many Messages
The problem: More than 4-6 marketing texts per month causes opt-out rates to spike. Patients love texting with their med spa. They do not love being spammed.
The fix: Map out your monthly SMS calendar. Maximum 4-6 marketing messages. Appointment reminders are excluded from this count.
| Week | Message Type | Content |
|---|---|---|
| Week 1 | Promotional | Monthly special |
| Week 2 | Relationship | Rebooking reminders (automated) |
| Week 3 | Educational | Treatment tip or announcement |
| Week 4 | Promotional | Flash sale or last-minute availability |
Mistake 2: No Segmentation
The problem: Sending a Botox promotion to a patient who has never expressed interest in Botox wastes credibility and increases opt-outs.
The fix: Segment your SMS list by:
| Segment | Criteria | Message Types |
|---|---|---|
| Injectable patients | History of Botox/filler | Rebooking reminders, injectable promotions |
| Skin treatment patients | History of facials, peels, laser | Skin treatment promotions, series completion |
| Body patients | History of body contouring, weight loss | Body treatment promotions, progress check-ins |
| New patients (under 30 days) | Recent first visit | Welcome sequence, review request |
| Lapsed patients (90+ days) | No visit in 90+ days | Reactivation offers |
| VIP/members | Membership enrolled | Exclusive offers, early access |
Mistake 3: Generic, Impersonal Messages
The problem: "Hi valued patient" is not personal. Your CRM has their name, treatment history, and provider — use it.
The fix: Always include: patient first name, specific treatment reference, provider name when relevant. The more personal, the higher the response rate.
Mistake 4: No Clear CTA
The problem: Messages without a clear next step get read and forgotten.
The fix: Every message needs exactly one action: Book here. Reply YES. Call this number. Click this link. One CTA per message. Never two.
Mistake 5: Ignoring Replies
The problem: Patient replies to a marketing text with a question. No one responds for 4 hours. Trust destroyed.
The fix: Assign SMS response duty to a team member. During business hours, respond within 15 minutes. After hours, set up an auto-reply: "Thanks for your message! Our team will respond first thing tomorrow morning. If urgent, call [Phone]."
Mistake 6: Not Tracking Results
The problem: No attribution means no optimization. You cannot improve what you do not measure.
The fix: Track every campaign: delivery rate, response rate, bookings generated, revenue attributed. Review monthly. Kill what does not work, double down on what does.
Mistake 7: Skipping Compliance
The problem: One TCPA lawsuit can cost more than years of SMS revenue. The average TCPA settlement is $6,000-$50,000 for small businesses.
The fix: Treat compliance as the foundation, not an afterthought. Document consent. Include opt-out instructions. Honor STOP immediately. Audit quarterly.
The 7-Day SMS Launch Plan
| Day | Action | Time Required | Outcome |
|---|---|---|---|
| Day 1 | Audit patient list — count valid phone numbers and documented SMS consent | 1-2 hours | Know your starting audience size |
| Day 2 | Choose/configure SMS platform (or set up existing CRM) | 2-3 hours | Platform ready |
| Day 3 | Update intake forms with SMS consent checkbox; add website opt-in | 1-2 hours | Consent collection active |
| Day 4 | Build transactional automations: confirmation, 24-hour reminder, 2-hour reminder | 2-3 hours | No-show reduction active |
| Day 5 | Build rebooking automations for top 3 treatment types | 2-3 hours | Revenue recovery active |
| Day 6 | Create and send first promotional campaign (monthly special or availability) | 1-2 hours | First promotional revenue |
| Day 7 | Monitor delivery, responses, opt-outs, bookings; adjust | 1 hour | Baseline metrics established |
Expected results at 30 days:
| Metric | Expected Impact |
|---|---|
| No-show reduction | 25-40% fewer no-shows |
| Rebooking rate increase | 15-25% more rebookings |
| First promotional campaign revenue | $1,000-$5,000 |
| Patient response rate | 45-60% on transactional, 15-25% on promotional |
| Database growth (new opt-ins via intake forms) | 70-90% of new patients |
SMS + Email: The Multi-Channel Approach
SMS and email marketing are not competitors — they are complementary channels that work best together.
| Use Case | Lead With | Follow Up With | Why This Sequence |
|---|---|---|---|
| Appointment reminders | SMS | — | SMS open rate makes it sufficient alone |
| Promotional campaigns | Email (7 days before) | SMS (launch day + final day) | Email for details, SMS for urgency |
| Rebooking reminders | SMS | Email (if no SMS response in 3 days) | SMS for immediacy, email for detail |
| Review requests | SMS | Email (3-email drip if no response) | SMS gets highest review conversion |
| New treatment announcements | Email (detailed announcement) | SMS (reminder with booking link) | Email for education, SMS for action |
| Newsletter content | — | Long-form content belongs in email | |
| Flash sales / last-minute openings | SMS | — | Time-sensitivity requires SMS only |
Build your drip campaigns with this multi-channel logic. Your CRM should handle the routing automatically based on patient response behavior.
The Bottom Line
SMS is the most underutilized revenue channel in the med spa industry. Practices that implement text messaging well — with proper consent, relevant segmentation, strategic timing, and compelling templates — consistently see 15-25% increases in rebooking rates, 25-40% reductions in no-shows, and meaningful revenue from promotional campaigns.
The templates and workflows in this guide are not theoretical. They are frameworks used by high-performing aesthetic practices. The automation alone — rebooking reminders, no-show recovery, cancellation fills — can add $100,000+ in annual revenue for a practice doing $150K+/month.
Your patients want to hear from you via text. They just do not want to be spammed. Respect the channel, provide value, stay compliant, and SMS will become one of the most profitable tools in your marketing system.
Start with the 7-day launch plan. Build the automations. Measure the results. And watch your calendar fill.
Not sure if your patient communication is maximizing revenue — or leaving it on the table? Get Your Free Marketing Audit — We will evaluate your entire patient communication ecosystem, from appointment reminders to rebooking workflows to promotional campaigns, and show you exactly where you are losing patients and revenue. Med spas only.
